Inventory Policy

​Inventory POLICY was last updated on 04/12/2026.

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Inventory Policy

Product Availability

All goods offered for sale are subject to availability.

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While the Company endeavors to maintain accurate and up-to-date inventory records, discrepancies may occur.

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In the event that an ordered item is unavailable after an order has been placed, the Company shall notify the Customer within twenty-four (24) hours and may, at the Customer’s election, (a) provide a substitute item of equal or greater value at no additional cost, or (b) issue a full refund of the purchase price.

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If item is in stock with the supplier, we can order the item and ship it to the customer. This option can take up to a month to receive. If item is not in stock with the supplier, contact will be made with the customer.

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Communications

The Company shall provide order status updates, including any delays or changes in availability, via the contact information supplied by the Customer.

 

If you have any questions about this inventory policy, please contact us at info@evergreenknives.net