Shipping Policy

​SHIPPING POLICY was last updated on 05/10/2026.

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SHIPPING AND DELIVERY OPTIONS

Processing time 2-3 Business Days. (Excludes holidays):

Domestic Shipping: Standard (5-8 Business Days):

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Contact information is on the bottom of this page or on the contact page. 

 

All items are shipped via USPS priority shipping method.

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If you are in the Ephrata WA or Quincy WA area local delivery is available depending on availability.  Communication must be made within 24hrs of order or order will be cancelled. If you selected shipping and live in this area, contact us within 24hrs of order. Shipping can only be refunded for the delivery method with 24hrs of order.

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PROCESSING TIME: Orders are processed within 5 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

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CANCELLATIONS: After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

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DELAYED ORDERS:  Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

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DAMAGED ORDERS: Evergreen Knives LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

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SHIPPING RESTRICTIONS: - Orders cannot be shipped to P.O. boxes. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method. Can only ship within the United states. No international shipping.

 

If you have any questions about this shipping policy, please contact us at Evergreenknivesandetc@gmail.com